{"id":7333,"date":"2026-09-23T19:24:46","date_gmt":"2026-09-23T19:24:46","guid":{"rendered":"https:\/\/ibekeen.online\/?page_id=7333"},"modified":"2026-09-23T19:25:39","modified_gmt":"2026-09-23T19:25:39","slug":"ibekeen-return-refund-policy","status":"publish","type":"page","link":"https:\/\/ibekeen.online\/de\/ibekeen-return-refund-policy\/","title":{"rendered":"iBEKEEN Return &amp; Refund Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong>&nbsp;[Insert Date Here]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At&nbsp;<strong>iBEKEEN<\/strong>, we prioritize customer satisfaction and strive to provide the best possible service. If you are not satisfied with your purchase, you can take advantage of our Return &amp; Refund Policy under the following terms:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Return Period:<\/strong><br>Customers have the right to request a return within&nbsp;<strong>14 days<\/strong>&nbsp;from the date of receiving the order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Conditions for Return Acceptance:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be\u00a0<strong>unused<\/strong>\u00a0and in\u00a0<strong>the exact same condition as received<\/strong>.<\/li>\n\n\n\n<li>The product must be in its original packaging, with all accessories, tags, and free gifts included (if any).<\/li>\n\n\n\n<li>Returns are not accepted for products that have been damaged, altered, or excessively used by the customer.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Return Costs:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The customer bears the full cost of the return process<\/strong>\u00a0(shipping and return fees), unless the product is defective or damaged due to a supplier error.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Return Address:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the return is approved, the customer will be directed to send the product\u00a0<strong>directly to the Supplier&#8217;s address<\/strong>, not to iBEKEEN&#8217;s company address. The customer will be provided with the relevant supplier&#8217;s address after the order status is verified.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Dispute Resolution (Partial Compensation Option):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As a company offer to resolve disputes amicably, and in certain cases (such as a minor defect or product dispute), the customer may choose to\u00a0<strong>keep the product<\/strong>\u00a0and receive a\u00a0<strong>50% compensation of the order price<\/strong>.<\/li>\n\n\n\n<li><strong>Conditions for this option:<\/strong>\n<ul class=\"wp-block-list\">\n<li>The customer must provide proof of defects or issues with the order (e.g., photos or videos showing the problem).<\/li>\n\n\n\n<li>This option is subject to the company&#8217;s evaluation and prior approval.<\/li>\n\n\n\n<li>Upon approval, the customer will be compensated with 50% of the order price and will keep the product without needing to return it.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. How to Request a Return:<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Contact us via email at [Insert Your Email Address] within 14 days of receiving the order.<\/li>\n\n\n\n<li>Provide your order number and a description of the issue (with photos if possible).<\/li>\n\n\n\n<li>We will review your request and respond within 48 hours.<\/li>\n\n\n\n<li>If approved, we will provide you with return instructions and the supplier&#8217;s address.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Cases Not Covered by Returns:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-made products (made to order).<\/li>\n\n\n\n<li>Products that have been used or washed.<\/li>\n\n\n\n<li>Products received more than 14 days ago.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Refunds:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After receiving and inspecting the returned product, you will be notified of the approval or rejection of your refund request.<\/li>\n\n\n\n<li>If approved, the refund will be processed within 7-10 business days, using the original method of payment.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. Contact Us:<\/strong><br>For any inquiries regarding our Return Policy, please contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: [Insert Your Email Address]<\/li>\n\n\n\n<li>Or through the &#8220;Contact Us&#8221; page on our website.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated:&nbsp;[Insert Date Here] At&nbsp;iBEKEEN, we prioritize customer satisfaction and strive to provide the best possible service. If you are not satisfied with your purchase, you can take advantage of our Return &amp; Refund Policy under the following terms: 1. Return Period:Customers have the right to request a return within&nbsp;14 days&nbsp;from the date of receiving [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7333","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>iBEKEEN Return &amp; Refund Policy - ibekeen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibekeen.online\/de\/ibekeen-return-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iBEKEEN Return &amp; Refund Policy - ibekeen\" \/>\n<meta property=\"og:description\" content=\"Last Updated:&nbsp;[Insert Date Here] At&nbsp;iBEKEEN, we prioritize customer satisfaction and strive to provide the best possible service. 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