Last Updated: [Insert Date 23.09.2026]
At iBEKEEN, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website. We are committed to complying with the General Data Protection Regulation (GDPR) and applicable global privacy laws.
1. Who We Are (Data Controller)
We are iBEKEEN, located at [Insert your address in Germany or your country]. For any questions regarding this policy, you can contact us at: [Insert your email address].
2. Data We Collect
We collect various types of data to provide our services and improve your experience:
- Identity Data: First name, last name.
- Contact Data: Email address, phone number, shipping address, and billing address.
- Transaction Data: Details about the products you purchased and the order date.
- Technical Data: IP address, browser type, operating system, and cookie data.
3. How We Use Your Data & Legal Basis (GDPR)
We use your data for the following purposes:
- Order Fulfillment: To process your orders and deliver products (Legal Basis: Performance of a contract).
- Communication: To send order updates and respond to your inquiries (Legal Basis: Legitimate interest or Performance of a contract).
- Marketing: To send promotional offers or newsletters (Legal Basis: Your explicit consent, which you can withdraw at any time).
- Legal Compliance: To maintain tax and accounting records (Legal Basis: Legal obligation).
4. Sharing Your Data with Third Parties
We do not sell your data. However, to serve you, we share your data with:
- Shipping Companies & Suppliers (e.g., CJdropshipping): We share your shipping address and name to deliver products to you. We ensure these suppliers adhere to data protection standards.
- Payment Gateways (e.g., PayPal, Stripe): To process your payments securely. We do not retain your credit card details.
- Website Service Providers: Such as our hosting provider (EasyWP/Namecheap) and analytics plugins (e.g., Google Analytics).
5. International Data Transfers
Since some of our suppliers and shipping companies are located outside the European Union (e.g., China), your data may be transferred outside the European Economic Area. We ensure these transfers are protected by appropriate legal safeguards (such as Standard Contractual Clauses) to protect your privacy.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations (e.g., retaining invoice data for up to 10 years as required by German tax law).
7. Your Rights Under the Law (GDPR)
You have the following rights:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Correct any inaccurate data.
- Right to Erasure (Right to be Forgotten): Request deletion of your data (unless legally required to keep it).
- Right to Restrict Processing: Request a temporary halt to processing your data.
- Right to Data Portability: Transfer your data to another provider.
- Right to Object: Object to our direct marketing.
- Right to Lodge a Complaint: You have the right to file a complaint with your local data protection authority.
8. Cookies
We use cookies to operate the shopping cart, remember your preferences, and analyze traffic. You can manage or reject cookies through your browser settings, though some parts of the store may not function properly.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes via email or a notice on our website.
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